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Centralize customer chat conversations in one system

Faster response, happy customers.
App Store
Jubelio Chat

Benefits

Discover how Jubelio simplifies your interaction with customers across multiple channels.

Without Jubelio Chat
With Jubelio Chat
  • Need to log in to each marketplace to respond to customer chats.
  • Chat responses are slow caused by the need of monitoring multiple chat windows.
  • Unbalance workload among agents.
  • Respond to chats across all sales channels by logging in to one system.
  • All messages are centralized in a single browser tab, preventing any missed messages.
  • Admins'/ agents’ chat distribution is balanced according to workload or current circumstances.

Key features

  • Agents and Agent Groups Establish Agent Groups and utilize an Agent Assignment system to ensure each chat is handled by the most competent Agent.
  • Quick Replies Generate and utilize chat templates for faster and more consistent responses to customer messages.
  • Automated Replies Automatically send a reply each time there is a new chat from a customer.
  • Automatic Agent Assignment Automatically assign a designated agent if a chat goes unanswered within a specified time frame.
  • Chat View Efficiently filter and access all chats, including unassigned and assigned chats.
Agents and Agent Groups
Quick Replies
Automated Replies
Automatic Agent Assignment
Chat View

Always available to assist customers on various marketplaces

Jubelio Chat allows you to integrate messages from multiple marketplace channels.

Jubelio
Jubelio
Jubelio
Jubelio

4 simple steps to start using Jubelio Chat

Jubelio

1. Download

Download Jubelio Chat compatible with your device’s operating system.

Jubelio

2. Install

Install Jubelio Chat on your device.

Jubelio

3. Connect

Link your selling account to the marketplace.

Jubelio

4. Done

You’re all set to enhance your chat experience with customers.

Build connections with customers to achieve more sales!

Don't miss the other apps!

Learn more about each one and customize them to fit your business needs.

Jubelio

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PT. Guardia Teknologi Indonesia

Sampoerna Strategic Square North Tower Lt. 16, Jl. Jend. Sudirman Kav 45-46, Karet Semanggi, Kota Administrasi Jakarta Selatan.

Consumer Complaint Service
JUBELIO

Email : [email protected]

Whistleblowing System

Directorate General of Consumer Protection and Orderly Commerce of the Ministry of Trade of the Republic of Indonesia​

Whatsapp: +62 853 1111 1010

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