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After Sales Service

We will be there, to help you more

Customer’s satisfaction is our mission. Jubelio have a professional team to help you achieve that goals.
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Steps to get through after sales service

Onboarding

Jubelio will help your from initial process, such as data setup and product training to fully understand our feature.

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Customer Service

Our live chat system is ready to assist you in resolving any usage issues. (National holidays and marketplace event are still available).

Monday – Saturday: 08.00 WIB – 02.00 WIB
Sunday: 09.00 WIB – 02.00 WIB

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Retention

Jubelio’s team will do a regular follow up to the client. This such thing’s done to make sure our system running well in your business.

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Pusat Edukasi Jubelio

Besides Customer Service, you can also access our education system center to get information about how to use Jubelio.

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Every Business Has a Unique Needs,

But We Provide a Feature as You Wish

FAQ About after sales services

1. Is there any PIC after training session?

After training process, clients will be directed to contact via live chat during weekdays. If there is any problem during usage issues, then sellers can make a request call through live chat.

2. Does Jubelio have call center?

As we have mentioned above, client is able to contact via live chat Jubelio then request call.

3. Is there any guidance to use Jubelio?

Guide book Jubelio can be viewed by accessing education center through edu.jubelio.com. Besides that, we have monthly sessions, called product refreshment, that provided by retention team.

PT. Guardia Teknologi Indonesia

Milennium Centennial Center, 40th floor
Jl. Jend. Sudirman Kav. 25, Jakarta Selatan
Indonesia 12920

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