Jubelio will help your from initial process, such as data setup and product training to fully understand our feature.
Our live chat system is ready to assist you in resolving any usage issues. (National holidays and marketplace event are still available).
Monday – Saturday: 08.00 WIB – 02.00 WIB
Sunday: 09.00 WIB – 02.00 WIB
Jubelio’s team will do a regular follow up to the client. This such thing’s done to make sure our system running well in your business.
Besides Customer Service, you can also access our education system center to get information about how to use Jubelio.
1. Is there any PIC after training session?After training process, clients will be directed to contact via live chat during weekdays. If there is any problem during usage issues, then sellers can make a request call through live chat.
2. Does Jubelio have call center?As we have mentioned above, client is able to contact via live chat Jubelio then request call.
3. Is there any guidance to use Jubelio?Guide book Jubelio can be viewed by accessing education center through edu.jubelio.com. Besides that, we have monthly sessions, called product refreshment, that provided by retention team.