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Centralize customer chat conversations in one system

Faster response, happy customers.
  • Now Powered by AI
App Store
Jubelio Chat

Benefits

Discover how Jubelio simplifies your interaction with customers across multiple channels.

Without Jubelio Chat
With Jubelio Chat
  • Need to log in to each marketplace to respond to customer chats.
  • Chat responses are slow caused by the need of monitoring multiple chat windows.
  • Unbalance workload among agents.
  • Respond to chats across all sales channels by logging in to one system.
  • All messages are centralized in a single browser tab, preventing any missed messages.
  • Admins'/ agents’ chat distribution is balanced according to workload or current circumstances.
  • New Features

Boost your online store conversions with the Jubelio AI Chat Assistant

Automatically handles customer replies, suggests relevant products to drive upselling, and seamlessly escalates complex issues to your admin team whenever human intervention is needed.

Key features

  • Auto Reply & Assist-Only Mode AI Feature Automatically respond to customers or prepare response drafts for admin review.
  • Automated Product Recommendations AI Feature Help customers automatically discover the products that best match their needs.
  • Personalized Chat Responses AI Feature Customize greetings, tone, and AI instructions to match your brand’s communication style.
  • Automatic Admin Fallback AI Feature Automatically route sensitive conversations, such as refunds, returns, or cancellations, to an admin.
  • Help Customers Choose the Right Size AI Feature Upload size charts by product category so AI can provide clearer and more accurate sizing recommendations.
  • Agents and Agent Groups Establish Agent Groups and utilize an Agent Assignment system to ensure each chat is handled by the most competent Agent.
  • Quick Replies Generate and utilize chat templates for faster and more consistent responses to customer messages.
  • Automated Replies Automatically send a reply each time there is a new chat from a customer.
  • Automatic Agent Assignment Automatically assign a designated agent if a chat goes unanswered within a specified time frame.
  • Chat View Efficiently filter and access all chats, including unassigned and assigned chats.
Auto Reply & Assist-Only Mode
Automated Product Recommendations
Personalized Chat Responses
Automatic Admin Fallback
Help Customers Choose the Right Size
Agents and Agent Groups
Quick Replies
Automated Replies
Automatic Agent Assignment
Chat View

Always available to assist customers on various marketplaces

Jubelio Chat allows you to integrate messages from multiple marketplace channels.

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4 simple steps to start using Jubelio Chat

Jubelio

1. Download

Download Jubelio Chat compatible with your device’s operating system.

Jubelio

2. Install

Install Jubelio Chat on your device.

Jubelio

3. Connect

Link your selling account to the marketplace.

Jubelio

4. Done

You’re all set to enhance your chat experience with customers.

Build connections with customers to achieve more sales!

More than omnichannel, Jubelio is an ecosystem.

Make the most of our comprehensive system by accessing these free additional products!

Establish an online shop within minutes with premium design.

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Integrate offline stores with cashier apps to simplify operations.

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Interact directly with customers from various channels.

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Send orders easily with integrated courier options.

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Build customer loyalty so that they are keen to place repeat orders.

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Analyse report data to boost your future sales.

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JUBELIO

Email : [email protected]

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Whatsapp: +62 853 1111 1010

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